Material and Craft

FAQ

ABOUT PAYMENT

1. We are not responsible for any custom duty import tax charged by buyers' countries.
2. We accept Escrow, Credit card, Western Union, Alipay.
3. Please pay within 7 days of the order.

ABOUT SHIPPING

1. We will check all the product before shipping to you.
2. We ship out the goods via AE_Standard, ePacket, CPAM, you can also choose DHL, EMS if urgent.
3. We will ship out the goods in 2-7 days, the goods will arrive you in 5-35 business days depends on your shipping way, destination and other factors.
4. We have a tracking number for you after sending out the goods, you can check your package online at anywhere.

WARRANTY AND GUARANTEE

1. If you are not satisfied with the goods when receive it. Please contact us and return it within 7 days for replacement or money back. If you return the goods, you should pay the return freight.
2. If you receive a flawed goods, we will give you a new one as replacement in your next order.
3. If there is some problem, please contact firstly, we will solve in a reasonable way. Thanks in advance for your corporation.

FEEDBACK

Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, Please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

NOTE

1. We offer drop shipping service, also can send pictures to you for resell.
2. If wholesale, pls contact us, we will give you best price.