Point-of-Service Estimates & Collections — Subscription. POS collections ↑, bad debt ↓
The Point‑of‑Service Estimates & Collections service by Remote Practice Managers, Inc. equips your practice with accurate cost estimates and streamlined collection workflows—improving patient trust, accelerating cash flow, and reducing unpaid balances.
💲 $7,200.00 per month (per practice location)
- Includes estimate engine setup, staff training, compliance alignment, and monthly performance dashboards.
- Optional add‑on: $1,800.00 per month for advanced analytics, custom patient communication campaigns, and quarterly financial performance workshops.
Point-of-Service Estimates & Collections
Engagement: Subscription | Delivery Time: 2-3 weeks | Tier: Growth
Project Summary: Transparent estimates and collection workflows before service.
Deliverables
- Good Faith Estimates
- Real-time benefits calc
- POS scripting
ROI Impact: POS collections ↑, bad debt ↓
Great For: Elective-heavy, imaging, surgery
Patients today expect financial clarity before receiving care. Without accurate estimates and structured collection processes, practices face delayed payments, higher bad debt, and patient dissatisfaction. The Point‑of‑Service Estimates & Collections service delivers a turnkey framework that ensures patients understand their financial responsibility upfront while empowering staff to collect efficiently and compliantly.
What’s Included:
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Accurate Cost Estimates
- Real‑time eligibility and benefits verification.
- Automated patient responsibility calculations based on payer contracts.
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Transparent Patient Communication
- Easy‑to‑understand estimates provided before or at the time of service.
- Patient‑friendly scripts and digital templates for staff.
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Streamlined Collections
- Point‑of‑service payment options (card, ACH, mobile pay).
- Structured payment plan setup for patients with larger balances.
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Staff Training & Workflows
- Training on financial conversations and compliance best practices.
- Standardized workflows to ensure consistency across locations.
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Compliance & Security
- HIPAA‑compliant financial data handling.
- Alignment with No Surprises Act and state transparency requirements.
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Performance Monitoring
- Dashboards tracking estimate accuracy, upfront collections, and bad debt reduction.
- Monthly executive reports linking financial transparency to revenue cycle performance.
Why It Matters
Every unclear estimate or missed collection opportunity erodes patient trust and practice revenue. With Point‑of‑Service Estimates & Collections, your practice gains a transparent, compliant, and patient‑friendly system that improves cash flow, reduces bad debt, and strengthens patient relationships. Instead of financial conversations being a source of discomfort, they become a strategic advantage that builds trust and accelerates revenue.
💵 Before & After Financial Transparency Snapshot
| Before (Unclear & Reactive Collections) | After (With Point‑of‑Service Estimates & Collections) |
|---|---|
| Patients surprised by unexpected bills after care | Patients receive clear, upfront cost estimates before or at the time of service |
| Staff struggles with manual eligibility checks and inconsistent estimates | Automated eligibility verification and payer‑based estimate calculations |
| High volume of delayed payments and unpaid balances | Point‑of‑service collections and structured payment plans accelerate cash flow |
| Financial conversations avoided due to lack of tools or training | Staff equipped with patient‑friendly scripts and workflows for confident discussions |
| Compliance risks from inaccurate or missing estimates | HIPAA‑compliant, No Surprises Act‑aligned estimates and documentation |
| Leadership lacks visibility into financial performance | Dashboards track estimate accuracy, upfront collections, and bad debt reduction |
| Collections seen as uncomfortable and reactive | Collections become a strategic advantage that builds trust and protects revenue |
💵 Value Proposition: Point‑of‑Service Estimates & Collections
Why Choose Point‑of‑Service Estimates & Collections? Because unclear billing erodes patient trust, delays cash flow, and increases bad debt.
✅ Build Transparency – Provide patients with accurate, easy‑to‑understand estimates before or at the time of service. ✅ Accelerate Cash Flow – Collect payments upfront or set up structured payment plans that reduce unpaid balances. ✅ Strengthen Trust & Compliance – Align with the No Surprises Act and HIPAA standards while improving patient satisfaction.
Result: A turnkey financial transparency solution that transforms billing from a point of friction into a strategic advantage—boosting revenue, reducing bad debt, and enhancing patient relationships.