Yongrow Official Store
Your family health guardian
|Shipment|| 1)Most parcels will be shipped via AliExpress Standard Shipping and China Post. Express shipping is cheaper for big orders, enter order number and Aliexpress will choose cheapest shipping method for you.
2)We can not make sure the shipping time,as there are many factors out of our control in the transportation, hope you could kindly understand. Normally it will take around 15-60 days by Air mail, 5-20 days by express shipping.
3)All items are dispatched within 5 days after payment process is completed, and almost items canbe send out with 48 hours.
4)Buyer will be responsible for any taxes, customs and any other charges generated in the buyer's country!
Note: Please do not open disput easily due to the shipment, any problem, please contact with us, we will do our best to solve it.
|Guarantee||We will make sure the products are fully protected in delivery when packaging,and we will do our best to prevent damage in transportation.|
|Wholesale and drop shipping|| For wholesale, we will offer the discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
You can track your parcel on the following website using your tracking number: www.17track.net/en
AliExpress Standard Shipping You can track your parcel on the following website using your tracking numbe：http://global.cainiao.com
|Payment||The current platform supports buyers pay through credit card (RMB channel and the dollar channel), WebMoney (WM), TT remittance, Western Union, Qiwi wallet, Brazil Boleto, SOFORT Banking.|
|Return & Refund Policy|| When you receive the goods,please inspect it immediately whether it matches your order.If something is unsatisfied,please contact us to solve problem.
Mostly,it is just a misunderstanding that we will be happy to correct to compensate you next time.
If you want to exchange the items received,you must contact us in 7 days of the receipt of your order.
And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.